Terms and Conditions
Last updated: May 28, 2025
1. Acceptance of Terms
By accessing and using The Better Water Co. website and services, you accept and agree to be bound by the terms and provision of this agreement.
If you do not agree to abide by the above, please do not use this service.
2. Service Description
The Better Water Co. provides water delivery services including bottled water, accessories, and related products.
We reserve the right to modify or discontinue our services at any time without notice.
3. Orders and Payment
All orders are subject to acceptance and availability.
Payment is required at the time of order placement.
Prices are subject to change without notice.
Delivery fees and surcharges apply based on location and accessibility.
4. Delivery Terms
Delivery schedules are estimates and may vary due to weather, traffic, or other circumstances.
Customers must provide accurate delivery information and ensure someone is available to receive deliveries.
We are not responsible for products left unattended at customer's request.
5. Bottle Deposits and Returns
Bottle deposits are required for all water containers.
Deposits will be refunded upon return of bottles in good condition.
Lost or damaged bottles will result in forfeiture of deposit.
6. Cancellation and Refunds
Subscription services may be cancelled with appropriate notice.
Refunds are processed according to our refund policy.
Cancellation fees may apply for certain services.
7. Limitation of Liability
The Better Water Co. shall not be liable for any indirect, incidental, or consequential damages.
Our liability is limited to the cost of the products or services provided.
8. Contact Information
For questions about these terms, please contact us at:
Email: info@betterwaterco.com
Phone: (844) 344-2552